The script is usually the smallest cost of running a marketplace. This guide lists the real first-year costs so you can budget properly, and shows how to estimate each one for your own business.
One-time costs
- Script license: a one-time fee, which varies by tier. See multi-vendor script pricing.
- Installation and branding: free if you do it yourself, or paid through an installation service.
- Design and customisation: logo, colours and any custom features your developer builds.
- App store accounts: an Apple developer membership is a yearly fee and a Google Play developer account is a one-time fee. Check both companies' current prices.
- Legal setup: company registration, terms and privacy policies, and a vendor agreement.
Monthly running costs
- Hosting: a VPS or cloud server sized for your traffic. See server requirements.
- Domain, SSL and CDN: usually small but recurring.
- Email and SMS: order emails and one-time codes. Cost rises with order volume.
- Payment processing: typically a percentage plus a fixed amount per transaction. Compare providers for your country, as in payment gateways for marketplaces in Pakistan and the UAE.
- Maps and push notifications: delivery apps can use mapping services that bill by usage.
- Support: your time or a support agent for vendors and customers.
- Riders: if you run deliveries, rider pay is often the largest cost. See the grocery delivery business model.
Costs that people forget
- Vendor and customer acquisition: launch offers, discounts and advertising. Plan for these to exceed the software cost.
- Refunds and chargebacks: a share of orders will be refunded.
- Backups and security: automatic backups and updates.
- Developer time: bug fixes, updates and new features.
How to build your own budget
- List every item above as a row in a spreadsheet.
- Get a real quote or price for each one in your country.
- Estimate three scenarios: a slow start, a realistic start and a strong start.
- Add a 15–20% buffer for things you missed.
- Compare your monthly costs with the commission and fees you will earn per order. The commission models guide helps you set the rate.
Illustrative example (made-up numbers)
Say each order averages $20 and your commission is 10%. You earn $2 before costs. If payment processing takes about 3% ($0.60) and a delivery fee covers rider pay, you keep roughly $1.40 per order to cover hosting, support and marketing. These numbers are only an example: use your own prices and rates.
Compare with building from scratch
A custom build adds development costs on top of all of the above. See what it costs to build a marketplace and the total cost of ownership comparison. For the whole decision, read the complete buyer's guide.